Trends and Insights on AI Vendor Selection and Implementation
2018 was a pivotal year for Artificial Intelligence-based solutions for the enterprise market. According to analyst firm Gartner’s 2019 CIO Survey, the number of organizations deploying AI-related technology tripled in 2018, bringing the total proportion of AI-enabled businesses to 37 percent worldwide.
Leverton wanted to explore businesses’ experiences with and expectations for artificial intelligence-related technologies more deeply to see what trends we could uncover.
We conducted a survey to find out how far along companies were in the deployment process, what they were using AI for, what their goals were and how they intended on measuring success.
In this report, we present the findings of this survey, with insights intended to help businesses know what to expect from vendor selection through deployment so they can avoid the “Trough of Disillusionment” and get the results they’re looking to achieve.